Terms of Service

Welcome to lx.unvaulted. By using this website or placing an order, you agree to these Terms.

1. Who we are

This store is operated by Luminouslogistics (Pty) Ltd (registration number 2026/307655/07), trading as lx.unvaulted, based in Johannesburg, South Africa. Contact: njike2005@gmail.com. Our full registered address is available on request for official correspondence.

2. Our products

Items are designer and luxury goods, mostly pre-owned, authenticated in-house, and frequently one-of-a-kind. We describe condition honestly and photograph each piece; screen colours may vary slightly from the actual item.

3. Pricing

All prices are in South African Rand (ZAR) and include VAT where applicable. We may correct obvious pricing errors and will contact you before processing if a price is clearly wrong.

4. Orders

Your order is an offer to buy. A contract forms only once we confirm and accept it. As items are usually unique, we may cancel and refund an order if the item is no longer available.

5. Payment

We accept the payment methods shown at checkout. Orders are fulfilled once payment is received in full.

6. Shipping and returns

Delivery is handled per our Shipping Policy, and returns per our Returns and Refunds Policy.

7. Intellectual property

All content on this site — branding, text, and images — belongs to lx.unvaulted or its licensors and may not be used without permission.

8. Acceptable use

You agree not to misuse the site, attempt to defraud us, or resell our authentication as your own.

9. Limitation of liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for it. Nothing in these Terms limits your rights under the Consumer Protection Act.

10. Governing law

These Terms are governed by the laws of the Republic of South Africa, and disputes fall under the jurisdiction of its courts.

11. Changes

We may update these Terms from time to time; the version on this page at the time of your order applies.